Privacy Policy – aec-services.io
Dimension3 GmbH
Werner-Haas-Str. 2
86153 Augsburg
Germany
Email: info@aec-services.io.
This Privacy Policy explains how Dimension3 GmbH („we“, „us“, „our“) processes personal data in connection with the AEC Services website (aec-services.io) and the professional services offered through it.
Service delivery, order processing, downloads, and account-related functions are handled via our D3 Academy platform, which is operated by the same legal entity.
This Privacy Policy applies to visitors of the AEC Services website and users of the related services.
Depending on how you interact with our services, we may process the following categories of personal data:
Contact information (name, email address)
Billing and payment information
Order and transaction data
Account and login information related to service delivery
Matterport project data submitted for processing
Technical metadata required for service fulfillment
We do not process personal data beyond what is necessary for the stated purposes.
Personal data is processed exclusively for the following purposes:
Providing and delivering the ordered professional services
Communication regarding orders and service-related inquiries
Billing, payment processing, and tax compliance
Operation and technical maintenance of the service infrastructure
Compliance with legal obligations
If you use services that require the submission of Matterport project data, such data is processed solely for the purpose of generating the ordered deliverables.
Matterport project data:
is used exclusively for service fulfillment
is not reused, analyzed, shared, or sold
is deleted after completion of the service, unless legal retention obligations require temporary storage
Order processing, downloads, and service delivery are handled via our D3 Academy platform, which is operated by Dimension3 GmbH.
Personal data is processed on the D3 Academy platform only to the extent necessary to provide the ordered services and is subject to the same data protection standards.
Payments are processed via Kajabi Payments, including integrated payment, tax calculation, and invoicing services provided by third-party payment processors.
We do not store full payment card details on our systems.
Customers may be located outside the European Union. Data processing may therefore involve transfers to third countries.
Such transfers are conducted in accordance with applicable data protection laws, including the GDPR where applicable.
Personal data is retained only for as long as necessary to fulfill contractual obligations and comply with legal requirements.
Accounting and transaction data is retained in accordance with statutory retention periods.
You have the right to:
Access your personal data
Request correction or deletion
Restrict or object to processing
Request data portability
Lodge a complaint with a supervisory authority
To exercise your rights, please contact us at info@aec-services.io.
We reserve the right to update this Privacy Policy when necessary to reflect legal, technical, or operational changes.
The current version will always be available on this website.